Privacy Policy

1. Introduction

Welcome to hn88. This Privacy Policy describes how hn88 collects, uses, stores, and discloses information about you when you access or use our website, products, and services. By using hn88, you agree to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

This policy applies to all visitors and registered members of hn88. Our platform is strictly intended for adults aged 21 and above residing in Bangladesh. If you are under 21 years of age, you must not use our services or provide us with any personal information.

2. Information We Collect

hn88 collects information to provide a secure, personalised, and efficient gambling experience. The types of data we gather fall into two main categories: information you provide directly to us and information collected automatically when you interact with our platform.

Information You Provide Directly

• Full name, date of birth, and National ID or passport details for account verification.
• Mobile phone number and email address for account communications and security alerts.
• Residential address in Bangladesh (city, district, postal code) for identity verification purposes.
• Financial details associated with your chosen payment method, such as bKash or Nagad mobile wallet numbers, for processing deposits and withdrawals.
• Any correspondence you send to our support team, including queries, complaints, or feedback.

Information Collected Automatically

• Device information such as IP address, browser type, operating system, and device identifiers used to access hn88.
• Usage data including pages visited, time spent, games played, betting activity, and transaction history.
• Cookies and similar tracking technologies that help us remember your preferences and improve overall platform performance.

3. How We Use Your Information

hn88 uses the data we collect strictly for legitimate operational purposes. We do not sell, rent, or trade your personal information to any third party. The primary reasons we process your data include the following:

• Account creation, identity verification, and ongoing account management to ensure a secure gaming environment.
• Processing financial transactions including deposits via bKash, Nagad, Rocket, and Upay, as well as BDT withdrawals.
• Providing personalised promotions, bonus offers, and gaming recommendations relevant to your activity on hn88.
• Fraud detection, responsible gaming monitoring, prevention of underage gambling, and enforcement of our Terms & Conditions.

4. Data Sharing and Disclosure

hn88 treats your personal information with strict confidentiality. We do not share your data with third parties except in the limited circumstances set out below. Where we do share data, we require all recipients to maintain appropriate security measures and to handle your information only for the specific purpose for which it was disclosed.

We may share information with: payment processors (such as bKash and Nagad) to complete financial transactions; identity verification service providers; fraud prevention and security partners; and authorities where required by applicable law. We will never share your data for unsolicited marketing without your explicit opt-in consent.

5. Cookies and Tracking Technologies

hn88 uses cookies and similar web tracking technologies to deliver a smoother, more personalised experience for players in Bangladesh. Cookies are small data files stored on your device that help us recognise your browser and remember your preferences between sessions.

Types of Cookies We Use

Essential cookies are necessary for the platform to function correctly — for example, keeping you logged in during your session and securing your account activity. Performance and analytics cookies help us understand how users navigate our platform so we can continuously improve the experience. Preference cookies remember settings you have chosen, such as your preferred game category. We do not use advertising cookies to track you across third-party websites.

Managing Your Cookie Preferences

You can control and disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the hn88 platform, such as staying logged in or completing transactions. For detailed instructions on managing cookies, refer to your browser's help documentation.

6. Data Security

hn88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive account credentials and payment details using current best-practice hashing algorithms.
• Strict internal access controls, ensuring only authorised personnel can view personal data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments to proactively identify and address any weaknesses in our systems.

7. Data Retention

hn88 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. Account data and transaction records are typically retained for a minimum period to satisfy anti-money laundering and responsible gaming requirements.

When your data is no longer required, we ensure it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you wish to request early deletion of your account data, please contact our support team at [email protected].

8. Your Rights

As a user of hn88, you have certain rights with respect to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting our support team:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right of rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request its correction.
• Right of erasure: Subject to our legal retention obligations, you may request that your personal data be deleted from our systems.

9. Third-Party Links

The hn88 platform may contain references to third-party service providers such as payment gateways. We do not control the privacy practices of these external services and we are not responsible for their content or privacy policies. We strongly recommend reviewing the privacy policies of any third-party service you use in connection with your hn88 account.

This Privacy Policy applies solely to information collected through the hn88 platform. Any personal data you choose to provide directly to third-party payment providers (such as bKash, Nagad, Rocket, or Upay) is governed by their respective privacy policies, not ours.

10. Children's Privacy

hn88 is an online gambling platform strictly intended for adults aged 21 years and above. We do not knowingly collect, solicit, or store personal information from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal data, we urge you to contact us immediately so we can take appropriate action.

• Players must be 21 years of age or older to register an account on hn88.
• Age verification is a mandatory step during registration. We reserve the right to suspend or close accounts if age verification is not satisfactorily completed.
• If we discover that a registered user is under 21, the account will be closed immediately and any remaining balance will be handled in accordance with our Terms & Conditions.

We encourage parents and guardians to use parental control software and internet filtering tools to prevent underage access to gambling websites, including hn88.

11. Changes to This Privacy Policy

hn88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the hn88 platform following any changes constitutes your acceptance of the revised policy.

Notifications of significant policy changes may also be sent to your registered email address or displayed as a notice on the hn88 platform when you next log in. If you disagree with any changes, you have the right to close your account and request deletion of your data by contacting [email protected].

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hn88 handles your personal data, please do not hesitate to reach our dedicated support team. We aim to respond to all privacy-related enquiries within 3 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]. Our support team is available 24/7 to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. Your privacy and trust are fundamental to everything we do at hn88.